Help
What is Sky Player?
- What is Sky Player?
- Who can watch TV with Sky Player?
- How can I watch?
- What else do I need?
- Where can I sign up for a Sky iD?
- Where can I check my subscriptions?
- How do I redeem voucher codes?
- What is Sky Service Status?
- Where can I get more help?
- How can I contact you?
What is Sky Player?
Sky Player is the home of Sky TV online. It's Sky, but on your computer and Xbox 360. Programmes from up to 40 top channels including Sky Sports, Sky Movies, the BBC, National Geographic Channel and Disney Channel.
Watch selected channels live online, or watch TV on demand at a time that suits you.
Find out more about Sky Player including what channels you can watch live and on demand
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Who can watch TV with Sky Player?
If you're an existing Sky TV customer you can watch a selection of on demand programmes from the channels you subscribe to for free. Customers with Sky Multiroom or Sky Broadband Unlimited can also watch live TV channels.
If you don't have Multiroom or Broadband Unlimited you can simply subscribe to Sky Player Multiroom to watch live TV channels with Sky Player.
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If you're not a Sky TV customer you can subscribe to Sky Player and watch TV from Sky without a dish, set top box or long term contract.
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If you don't have a subscription you can still watch TV programmes with Sky Player by renting individual programmes to sample the great TV available to Sky subscribers.
How can I watch?
Sky Player is available for PC, Mac and Xbox 360. You can watch TV with Sky Player on registered devices - up to four computers and one Xbox 360 console
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We have also announced plans to make Sky Player available on IP Vision's Fetch TV devices in 2010.
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What else do I need?
To use Sky Player all you need is:
- A Broadband internet connection (with effective line bandwidth of at least 2Mbps or above)
- A Sky iD username and password
View the full technical requirements of what you need to use Sky Player on supported platforms.
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Where can I sign up for a Sky iD?
If you don't already have one sign up for a Sky iD now.
Anyone can create a Sky iD, you don't need to be a Sky TV customer.
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If you are a Sky TV customer you also need to link your Sky iD to your Sky TV account by confirming your viewing card number of payment details. You can do this when you register, or later by checking your subscriptions in Accounts & Settings : Subscriptions and Offers.
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Where can I check my subscriptions?
You can check the subscriptions linked to your Sky iD in Accounts & Settings : Subscriptions and Offers
How do I redeem voucher codes?
You can redeem voucher codes in Accounts & Settings : Subscriptions and Offers
What is Sky Service Status?
A quick and easy way to check the current state of our services, and find out whether any network issues, weather-related problems or general faults could be interrupting the services you receive from Sky.
If you notice problems with Sky Player , Sky TV reception, experienced interruptions to your Sky Broadband connection, or hear noise and interference when you attempt to make Sky Talk calls, you can use this page to check whether it's just you having problems or whether something is affecting the service for everyone in your area.
Each issue will be colour-coded, with a green label indicating that the issue has been resolved. If you see a clock icon, it means that we have identified and resolved the issue, and a fix is being rolled out very soon. You'll see a time stamp on each issue to let you know how long it's been going on, and you can follow the 'More information' link to read further updates on the issue.
We'll update this information regularly. If you're having problems, but nothing on our Service Status page indicates that it's a general issue, you may have a problem with your own equipment or service that needs to be resolved - please see 'Sky Services Help' for information.
Where can I get more help?
Select from the menu on the left to get more help on getting started and using Sky Player.
Plus you can now get help from other users in the Sky Player Forum
How can I contact you?
You can contact us by email or phone.
Contact Us
If you are still having problems contact our customer service team on 08442 411 599.
If you are in the ROI then please call 0818 719 819.